California Notice at Collection

This Notice summarizes the categories of personal information we collect at or before the time of collection, our purposes, retention periods, and whether we “sell” or “share” such information (as defined by California law).

Categories Collected

• Identifiers: name, phone number, and (optional) address.
• Commercial/Service Info: booking details (appliance type, issue, preferred timing).
• Internet Activity: basic logs such as IP address, device/browser info, and pages viewed.
• Geolocation (coarse): derived from address or IP to determine service area.
• Sensitive Data: none required to book a service.

Purposes of Use

• To process your booking and connect you with the independent Technician.
• To contact you with service‑related calls or texts (scheduling, arrival, updates). Msg & data rates may apply. Reply STOP to opt out.
• To operate, secure, and improve the website; prevent fraud/abuse; comply with law.

Retention Periods

• Contact & booking data: up to 24 months after your last interaction, unless needed longer for legal/compliance.
• Logs/analytics: up to 12 months.

Sale/Sharing

We do not sell or share personal information as defined by California law. If this changes (e.g., enabling advertising/retargeting), we will update this Notice and provide required opt‑outs, including a “Do Not Sell or Share My Personal Information” link.

Your California Rights

• Right to know/access, delete, and correct certain personal information.
• Right to non‑discrimination for exercising your rights.
• How to submit: email or call us using the contacts below. We will verify your request as required.

Contact

• Email: hello@fixhero.me
• Phone: (909) 833‑0887

This template is provided for convenience only and is not legal advice. Consult your attorney to tailor it to your business.